Returns Policy

You are welcome to return items to us. If you wish to exchange an item we ask that you simply return and place a new order. Celtic Fusion are not liable for the cost of returns.

Please return the item(s) within 14 days of receipt. Return in same condition as received; clean, unworn, neatly folded and with the tags on. Include a note with your name and order number. Once received we will process your refund straight away.

Please send us your tracking code here if you have one. If you are outside of the EU Trade Zone fill out customs declaration correctly stating returned goods, 'No Custom Charges Due - Returning Items to Business Owner'. Fill out custom label as a business return with a VALUE of €20 only. Please add your item(s) tariff codes. You will find them on your order receipt (example: 62063000). If you are unsure please contact us. If customs labels are not correctly filled we are not liable to pay custom charges and goods will be returned to the customer. It is advised that you put your own return address at the back of your package.

Return to:

Regina Tierney

Celtic Fusion Design

43 CLOVER HILL

TULLA ROAD

ENNIS

V95DN28

CO. CLARE

IRELAND

Phone: +353 868786521

Please note:

Should you not be happy with the item you have ordered we are happy to return/exchange provided postage is paid by the customer. In the unfortunate circumstance that an item is broken or damaged from our side we will refund the item(s) provided they are posted back and we are notified of the damage within 48 hours of receiving it. We do not provide guarantees on items if they are damaged after you have received them.

Wedding Dresses are made to order. The dress is created to the agreed measurements and design when your order is placed. Wedding Dresses are not refundable unless the dress does not match the agreed design when the order is placed.

Goods will only be accepted for return if they are returned within 14 days of delivery, unless we have notified you otherwise.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty or you have received an incorrect delivery.