Returns Policy
You are welcome to return items to us. If you wish to exchange an item we ask that you simply return and place a new order. Celtic Fusion are not liable for the cost of returns.
- Fill out this returns form from your package in full and put it inside your return package.
- Send your package to the return address below.
- If you wish to exchange an item we ask that you simply return and place a new order.
- If you wish to make a return please notify us the week of receiving and send back the item(s) clean, unworn, neatly folded and with the tags on within 14 days of receipt. Wrap neatly in a waterproof package.
- There must be no odours on the garment, e.g perspiration, perfume, detergent, smoke or pets etc.
- Worn items that present fault must be discussed with our friendly customer service team prior to return.
- Please contact our customer care service ahead of returning if you have any issues.
- Celtic Fusion are not liable for the cost of returns. Shipping on your order is non refundable.
- If you are outside the EU Trade Zone fill out customs declaration correctly stating returned goods, no custom charges due (value under €20). Please add your items tariff codes (example: 62063000)
- If customs labels are not correctly filled we are not liable to pay custom charges and goods will be returned to sender. It is advised that you put your own return address at the back of your package and secure the package safely.
- Celtic Fusion are not responsible for the return process or any losses by your chosen carrier.
- Items that do not comply with the T&Cs will not be accepted and the customer will be responsible for the cost of the return.
- Refunds cannot be processed until we have received your package. If your return meets our terms then you will receive your refund on the item as soon as we receive your package.
- Send us your tracking code if you have one.
- Celtic Fusion Customs Contact Info: +353 868786521 / hello@celticfusiondesign.com
Return to:
Regina Tierney
Celtic Fusion Design
43 CLOVER HILL
TULLA ROAD
ENNIS
V95DN28
CO. CLARE
IRELAND
Phone: +353 868786521
Phone: +353 868786521