If you are not satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 28 days of receipt. Items can be exchanged for another size provided return postage is covered by the customer.
Returned items should be unused and unworn and must be returned in original packaging neatly folded with a note of the Order Number and your Name as well as a note stating the reason of Return and if you would like to Exchange. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.
Goods will only be accepted for return if they are returned within 28 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.
Should an item be delivered damaged please inform us as soon as possible with a picture of the damaged item and we will send you a new item or Voucher of equal amount for the damaged item.